Shipping
Online Party Store Shipping Policy
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This Shipping Policy outlines the shipping process for purchases made on our online party store. By making a purchase, you agree to the terms and conditions set forth in this policy.
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1. Order Processing and Shipping
Order Processing Time: Once your order is placed and payment is confirmed, please allow up to 1-2 business days for order processing. Orders are processed during business hours, Monday to Friday.
Shipping Timeframe: Our standard shipping timeframe is 5-7 business days from the date the order is processed. Please note that shipping times may vary based on the shipping destination and carrier availability.
Expedited Shipping: We do not currently offer expedited shipping options. All orders will be shipped within the standard shipping timeframe of 5-7 business days.
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2. Shipping Charges
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Shipping Fees: Shipping fees are calculated based on the total weight of your order and the shipping destination. Shipping fees will be displayed at checkout before you complete your purchase.
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Free Shipping: We may offer free shipping promotions on select orders. If your order qualifies for free shipping, it will be clearly indicated at checkout.
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3. Shipping Methods and Carriers
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Shipping Carriers: We partner with reputable shipping carriers to deliver your orders safely and efficiently. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
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Shipping Destinations: We currently ship within [list of shipping destinations]. If you require shipping to a location not listed, please contact our customer service team for assistance.
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4. Delays and Exceptions
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Unexpected Delays: While we make every effort to ship your order promptly, please note that unforeseen circumstances such as weather delays, carrier issues, or public holidays may impact shipping times.
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International Orders: For international orders, additional customs clearance processes and duties may cause delays in delivery beyond our control. Customers are responsible for any applicable customs fees or duties.
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5. Tracking and Delivery
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Tracking Information: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.
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Delivery Notifications: The shipping carrier may provide notifications regarding the estimated delivery date and time. Please ensure someone is available to receive the package at the designated delivery address.
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Should you have any questions or concerns regarding our Shipping Policy, please contact our customer service team for assistance. Thank you for shopping with us!